Help

Help for local businesses

How to get listed on Forsyth Local, keep your listing up to date, and get more out of the directory.

Add your business

How do I add my business?
  1. Go to Submit a Business.
  2. Fill in your business name, email, phone, website, a short description, and your logo. Pick the category that fits you best.
  3. Submit. We create your listing and your Forsyth Local account at the same time.
  4. Check your email for “Welcome to Forsyth Local: set your password” and set a password.
  5. We review every new listing before it goes live, usually within a business day. You’ll be able to find it in the directory once it’s published.

Submit your business

Does it cost anything?

No. A basic listing is free. You can upgrade later if you want more visibility. See Free, Lite & Spotlight.

My business is already in the directory. Should I submit it again?

No. Please claim your existing listing instead. That keeps your listing’s history and avoids duplicates.

Who can be listed?

Businesses, nonprofits and independent professionals who serve Forsyth County and the surrounding area. If you’re a nonprofit, tick the 501(c) box when you submit.

Logging in

How do I log in?

Go to My Listing and log in with the email address you used when you submitted your business. The password is the one you set from the welcome email.

Go to My Listing

I forgot my password, or never set one

On the login screen, click “Lost your password?” and enter your email address. We’ll send you a link to set a new password. Check your spam folder if it doesn’t arrive within a few minutes.

I never got the welcome email

Use “Lost your password?” with the email address you submitted. It sends the same kind of link. If that email address is wrong, contact us and we’ll fix it.

Edit your listing

How do I update my listing?
  1. Log in at My Listing.
  2. Change whatever you need: phone, email, website, address, social links, description or logo.
  3. Save. Your changes appear on the site right away.
Can I change my category?

Yes, from My Listing. Spotlight sponsors hold the only sponsorship spot in their industry, so their category is locked. If you’re a Spotlight sponsor and need to change it, contact us.

Can I change my business name?

You can update it from My Listing. The web address of your listing stays the same, so any links people have already shared keep working.

I have more than one business

Each business gets its own listing. Submit or claim each one. If they end up under different logins and you want them together, let us know.

Claim a listing

My business is already listed. How do I take it over?
  1. Find your business in the directory and open its page.
  2. Click Claim this listing, then fill in your name, phone and email.
  3. We check that you run the business, usually within a business day. Once approved, the listing moves to your account and you can edit it from My Listing.
Why do you check claims by hand?

So nobody can take over a business that isn’t theirs. It only takes us a minute once we see your request.

Free, Lite & Spotlight

FreeLiteSpotlight
Listing page with your details✓✓✓
Found by category, town and search✓✓✓
Your logo on your card in the directory✓✓
Call, website, Facebook and email buttons on your card✓
Featured on the Forsyth Local home page✓
Your ads on your own listing and on competitors’ listings in your category✓
One sponsor per industry✓
PriceFree$9.99/month
14-day free trial
$1,500/year
or $150/month

Get Lite ($9.99/mo) About Spotlight

How does upgrading work?

Subscribe with PayPal using the buttons above. Use the same business name as your listing so we can match your payment. Your upgrade is switched on within a business day. You can cancel any time from your PayPal account.

Is Spotlight available in my industry?

Spotlight is limited to one business per industry. See the Spotlight page or ask us.

Logos & photos

What logo works best?
  • A square logo looks best. If yours is wide, we’ll place it on a matching background so it still fits.
  • JPG, PNG, GIF or WebP, up to 5 MB.
  • Use your actual logo, not a flyer or a business card. Text on flyers becomes unreadable at directory size.
Can I add more photos?

Spotlight sponsors get a professional intro photo and video shoot. For everyone else, your logo and description tell your story. We’re working on more.

Other questions

How do I remove my listing or report a problem?

Contact us using the form on our Local Business Services page and tell us which listing it is.

I found a listing with wrong information

If it’s your business, claim it and fix it yourself. If it isn’t, let us know through the contact form.

How do I get help with my website, ads or photos?

That’s what we do. Forsyth Local builds websites, runs Google and Facebook ads, and shoots photo and video for local businesses. See Local Business Services.

Still stuck? Use the contact form on Local Business Services and we’ll get back to you.